FAQ

1. Where do you ship from?
All orders are shipped from our central warehouse in Taiwan. We work with trusted carriers including UPS, DHL, and FedEx to ensure reliable delivery.

2. How long does shipping take?
Shipping to the U.S. typically takes 7–12 business days. You’ll receive a tracking number via email once your order ships.

3. Is shipping really free?
Yes! We offer free nationwide shipping on all U.S. orders. No hidden fees—just professional service and fast delivery.

4. What is the minimum order quantity?
We serve B2B clients with a minimum order of 10 boxes (each box contains 100 gloves or 50 pairs).

5. Do you offer volume discounts?
Yes, volume discounts are available for larger wholesale orders. Please contact us for a custom quote.

6. What types of gloves do you offer?
We carry:

• Black Nitrile Gloves – ideal for barbers and tattoo artists

• White Nitrile Gloves – perfect for beauty salons and spas

• Latex-Free Gloves – for nail salons or allergy-sensitive clients

7. Do I need an account to order?
No, creating an account is not required for checkout. However, registered users can earn loyalty points and enjoy exclusive perks.

8. How does the loyalty program work?
Earn 10 points per order. When you reach 100 points, you’ll receive free cosmetic gloves based on your previous order size. It’s free to join.

9. What is your return policy?
We offer a 30-day money-back guarantee. If you’re not satisfied, visit our Return Policy page to start the process.

10. How do I contact customer service?
You can use our contact form or email us directly via the Contact Us page. We’re always happy to help.