Faq
NovaTekDeals FAQ
1. Where do you ship from?
All orders are shipped directly from our U.S. warehouse. We work with trusted carriers such as UPS, FedEx, USPS, and DHL (when applicable) to ensure fast and reliable delivery.
2. How long does shipping take?
For addresses within the continental United States, shipping typically takes 3–5 business days after your order is dispatched. A tracking number will be emailed to you once your order ships.
3. Is shipping really free?
Yes. All orders include free shipping within the continental U.S. There are no hidden fees—just fast, reliable service.
4. What is the minimum order quantity?
We serve both businesses and professionals with a minimum order of 10 boxes. Each box contains 100 gloves (50 pairs).
5. Do you offer volume discounts?
Yes. Volume discounts are available for larger or recurring wholesale orders. Please contact us for a custom quote tailored to your needs.
6. What types of gloves do you offer?
We currently offer:
Black Nitrile Gloves – 5 Mil
Heavy-duty, latex-free gloves designed for barbers, tattoo artists, and salons. The black color hides stains while the 5 mil thickness delivers durability, comfort, and precise control for professional use.
7. Do I need an account to order?
No, creating an account is not required for checkout. However, registered users can earn loyalty points and enjoy exclusive perks.
8. How does the loyalty program work?
Earn 10 points per order and 10 points for every successful referral when your friends use your referral code. When you reach 100 points, you’ll receive free cosmetic gloves based on your previous order size. It’s free to join.
9. What is your return policy?
We offer a 30-day money-back guarantee. If you’re not satisfied, visit our Return Policy page to start the process.
10. How do I contact customer service?
You can use our contact form or email us directly via the Contact Us page. We’re always happy to help.
