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FAq

Professional Glove Support

1. Where do you ship from?
All orders are shipped directly from our U.S. warehouse for U.S. customers, and from our Taiwan warehouse for customers in Canada, EU and U.K. This ensures reliable service for all our professionals.

2. How long does shipping take?
We process orders within 24–72 hours. Shipping to the continental U.S. typically takes 3–5 business days. Shipping to Canada, EU and U.K. typically takes 8–12 business days. You’ll receive a tracking number via email as soon as your order leaves the warehouse.
3. Is shipping really free?
Yes! We offer free shipping on every order. No hidden fees—just professional service and fast delivery.
4. What is the minimum order quantity?
We specialize in bulk value. Our minimum order is one case, which includes 10 boxes (1,000 count) of our black nitrile gloves 5 Mil.

5. Do you offer volume discounts?
Yes, we offer specialized pricing for large-scale wholesale orders. Please contact us for a custom quote.

6. What types of gloves do you offer?
We currently feature our signature Black Nitrile Gloves – 5 Mil. These heavy-duty, latex-free gloves are designed specifically for barbers, tattoo artists, and salons. The black finish hides stains while the 5 mil thickness provides superior durability and precision.

7. Do I need an account to order?
No, you can checkout as a guest. However, registered users automatically earn loyalty points and exclusive perks.

8. How does the loyalty program work?
Earn 10 points per order and 10 points for every successful professional referral. Reach 100 points to receive free gloves based on your order history. It’s free to join!

9. What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied, please visit our Return page to start the process.

10. How do I contact customer service?
Our US-based team is ready to help. Reach out via our Contact page or use the live form for a quick response.

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